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No service

Obaidahmadi
Visitor

I bought EE sim card 6 days ago and it doesn’t work, it always show no service but when i connect my phone to Wifi, my sim card start work don’t know what is the problem

2 REPLIES 2
James_B
EE Community Support Team

Hi @Obaidahmadi,

Welcome to the EE Community. 🙂

Are you in the UK or roaming?

Are you able to make calls when on WiFi or just use data?

James

Kirigaya_Kazuto
Star Contributor
Star Contributor

I suspect it's PAYG, is it topped up?