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Esim

Nouman2
Explorer

‎20-09-2023 12:40 PM

How can i get Replacement QR for Esim ? Your app too complicated difficult to understand 

3 REPLIES 3
Leanne_T
EE Community Support Team

‎20-09-2023 02:40 PM

Hi @Nouman2 

Thanks for coming here. 

Do you currently have a physical SIM card or an eSIM? 

Do you have a pay monthly account? 

Leanne 🙂

0 Helpful
Nouman2
Explorer
In response to Leanne_T

‎20-09-2023 02:50 PM

I have esim but I deleted. I want new qr code for that. Basically reason to delete it that. When I switched off my home wifi esim dosnt work. When i dial any number ask that you dial invalid number. When i go in settings trun the wifi calling then it works. How is this possible to use esim without home wifi or outside the home.

0 Helpful
Leanne_T
EE Community Support Team
In response to Nouman2

‎20-09-2023 03:10 PM

Thanks @Nouman2 

If you have deleted the eSIM you would need to call us or visit an EE Store with photo ID to get a replacement SIM. 

Leanne.

0 Helpful