If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Can anyone tell me when I should expect a refund from a cancelled order?It seems EE have taken money from my account for a mobile phone contract which was going to be started after I cancelled the order. I would have expected that this would have bee...
Hi there, I ordered an upgrade online yesterday, made a payment which has left my bank, but I've received no further emails or details from EE. I'm concerned something has gone wrong. Please help
I upgraded today on my upgrade date, after bright messages on the screen telling me I could have a free upgrade. I selected the 14 pro, and got a confirmation email with order number. When I log into the app it says thanks for your recent upgrade. ...
I ordered an upgrade 2 weeks ago and after tracking it via DPD it now says they are returning it to EE. I know I need to phone 150 to sort it but was unsure which options to choose to speak to the right person. Also will I just be able to get the pho...
I’ve upgraded my daughters phone and since ordering her new phone we’ve heard nothing. When can we expect it to be dispatched
I purchased two phones for myself and my husband in store at the weekend, we chose the pixel 7 which came with the offer of a free smart watch, do I need to still claim for the watches, or does it automatically get ordered from store? The sales repre...
Hello, I placed order 28 days ago ( iphone 14pro max 256GB space back) ,I'm wondering till now I didn't receive anything, after 4 days I received message which my order has been approved, My QUESTION IS WHY I DIDN'T RECEIVE IT TILL NOW WHY???????????...
Hi, I payed a deposit and then failed the credit check, on Saturday (24th June) how long is it going to take to get refunded the upfront payment? Or do I need to get into contact with someone further? many thanks.
Hi I upgraded on 29 th November new phone hasn’t been delivered it said next day delivery
How longs people had to wait to receive the ps5
