Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 55932 Views
  • 118 replies
  • 15 Helpful

order

hello,i made an order over the phone yesterday and im told DPD will deliver today but im worried they will message my number with tracking when im phoneless until the new one arrives. Also i havent recieved a conformation email either April

New iPhone

How long are people waiting on there new iPhone was told 12 days and that has been n gone 

Keith94 by Visitor
  • 364 Views
  • 5 replies
  • 0 Helpful

Upgrade

Hi guys, my phone is due to upgrade from the 29th Nov.Its saying i can upgrade now with no charge.When i check phones available to me, its showing a price per month but then that price jumps up per month when i go to purchase it?Anynone offer any adv...

Kazzi by Visitor
  • 256 Views
  • 1 replies
  • 0 Helpful

Successful prder email

I placed an order yesterday for a new pay monthly phone I had an email saying successful order but I've had nothing since does this mean I've been accepted 100 and will get my new phone or not ? 

Lillady by Investigator
  • 987 Views
  • 9 replies
  • 1 Helpful

iPhone 14 pro max update 128gb

Hi I just ordered my iphone14 pro max like couple a days ago and updates when I could receive it the latest.  Thank You

A recent order

HiOn Friday evening I ordered an Apple Watch and had an email confirming my order and that I need to await a text from DPD letting me know when it will be delivered. I have not heard anything since. Is that normal because it’s the weekend or does tha...

New customer problems

Have just tried to join EE on contact for iPhone 14. Did all online and all ok. Then had email to say call EE and was told they couldn’t honour the BT customer deal as I failed the credit check. I have had phones for years have a mortgage not moved f...

Wheres my order

Been waiting for my order for 21 days now. Was told 21 days for delivery. 

Cant order NReal Air Online

What terrible design."If you’re not currently an EE customer, you can still purchase the glasses online as a one-off payment with home or store delivery." - Directly from the EE post about the nReal Airs.I do not want to go in store, I want to order ...

Armin22 by Investigator
  • 487 Views
  • 6 replies
  • 5 Helpful