25-09-2023 12:12 PM
After placing an order for the new iPhone 15 last Monday 18th i was told that my phone will be sent out tome on launch day! on the 22nd but I'm still waiting on any news to what is happening with the orders? I totally understand that there is thousands of people that have ordered the new phone! but at least give us some idea when we are likely to get it? Just wait n see is not good enough!!!
25-09-2023 01:20 PM
@Simps72 EE have to process orders on a first come first served basis and EE do not know how many devices of the type you ordered will get shipped to them as any one time. So how can EE give you the information you want. Say EE receive 200 devices of the type that you ordered that’s colour and storage size and they are 500 people before you in that queue to receive that model type how do EE give you a time scale you’ll get that device.