If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
HiI ordered my phone in store on Monday and was sent an order number but when I type it in it says Sorry, you can't track this order type just yet.Has anyone ordered this week and received any updates?
Hi I order a new phone it should have been delivered on the 28th November it has not been delivered yet
One of the worst customer service that I have faced by far! I’ve upgraded my plan to the new iPhone 14 Pro Max on September 16th. I’ve been informed that delivery can take up to 28 days but rest assured it won’t be that long. Since then, I never rece...
Went through the process of upgrading and when it came to checkout I clicked confirm and was sent to and email verification page, did that and was then sent to the EE home page, there was no confirmation or email/text saying it went through.Can I jus...
Another year another wait… I know this is technically not EE’s Fault but why am I waiting “more than 28 days” for a handset.The same issue last year with the 13 Pro Max and the Apple Watch. I don’t understand how this issue cannot be rectified year o...
Says I need to link my account as it won't let me buy anything. I've joined the ee community but won't allow me to purchase anything instead I get sent to a page to link my account.
Just spoke to someone at EE and they said they can’t change the number on my order as I don’t have a EE number but how are u suppose to change over to EE if u need a EE number to access any help what so ever, customer services is a joke regretting my...
Hi , so I ordered a new iPhone from the iPhone 14 series and at first my order was confirmed through email with a defence number but it also said can you call us to go over a few extra details which I did and they took my order again over the phone ...
Hi I just ordered a new phone from EE and put the wrong contact number down, how do I contact we as I’m not yet with the provider till my new phone arrives
