If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
How do I claim my chrome book from a recent upgrade
I ordered a Samsung watch 4 on the 16th January. I have received the confirmation number but nothing else.i am unable to track the order and the EE shop asked me to call 150. There is no option on 150 for orders. My partner ordered the same item at t...
Hi, I ordered a Iphone 13 pro max 128gb Graphite last 28 of September and was told by the agent over the phone that I will get it around this week of the month. Any update aside from the one im seeing when I click the link from the text message? Ord...
The upfront cost was take but no email or anything even. To say the money has been taken
I ordered an iPad Pro 11-inch 128GB yesterday (Sunday), under the impression that stock was available. I am now wondering if it was not, and if not then when I might expect them to be back in stock? I feel like if it said available now or similar it'...
The upfront 50 pound was taken from my bank it says ee on statement but I got a email saying the item is saved in my basket
Hi. I bought my Sumsung A12 in 31 November 2021. My phone never was delivered at my address and the last time I tried call for support , tell me for pick up at Post Office but my phone no was there. Please, I want cancel the phone and get my refund b...
Do I need any money when he comes to install my modem please
I ordered a nintendo switch add on on the 20th and haven't had any delivery updates, I'm not even sure what the delivery time is? I haven't been given an expected date or even a time frame? Can anyone help?
I've been a loyal customer with EE since 1997, some 25 years. I have the whole family with EE, 4 contacts over £150 a month. It's my daughters birthday, and I wanted to upgrade to an iPhone 13 as a surprise; however, I needed to pay £45 for the pleas...
