If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a PAYG sim £15 with transfer number 10 days ago and I got an email confirming the order on the same day but I've had no further update from EE since then. I've also tried to track the order on EE website but it says "Sorry, we can't show yo...
Good morning I have reference number can you help ?
My postal address is incorrect
Is there any way to check how long back orders for new phones can take? I've ordered a new iPhone 14 pro and my order just says "we cannot track this type of order yet"
I ordered my upgrade it turned up today except I opened the package and it was a different phone, I contacted EE but now paying for a phone i didn't receive, will EE send me another one eventually
Hi I have just purchased a Samsung smart watch it says that I can recieve a free Samsung wireless charger, please can you let me know how I can claim this? Thank you
Hi I placed an order for iPhone 14 pro on 9th October and still haven’t received - is there a problem with stock?
Hi, I just added a Fitbit versa 3 to my plan but haven't received a confirmation email or text. I don't want to order it again incase it has processed. Any advise?
Ordered iPhone 14 Pro Max 3 in space grey so no fancy colour delays, few days ago now and order has not progressed from order confirmed status, could easily have walked into a store if I knew that it was going to take this long or if EE stated they d...
