If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I order the Iphone 14pro max in Gold on 20/10/2022.I was fairly told it would take 28 days. It has only been 18 but I don't have a confirmation email letting me know I have made the upfront payment or an email to let me know my order is verified.When...
Hi. Yesterday I ordered my AW Ultra as a upgrade watch plan by phone with customer service. They say all is sorted and watch should be with me within 7 days. But I didn’t get any confirmation mail or message. Is that still ok ? Because I don’t know n...
I have just come from BT to EE with mobile phone .I have tried to get a iwatch but not able to get it. After choosing watch I want I am not able to press next. Could anybody explain why ? thank you
I ordered an upgrade on the 5th November to collect at store and haven’t had an email to say when it will be ready to collect.The only email I have received is a confirmation. I tried to use the tracker to see the statues of my order but no luck.
Order was placed on the 15th Oct. Website said within 21 days and it still hasn’t updated to give me a date of delivery when I try to track my order it says it’s not available to track.
I upgraded my phone last week but am still waiting for my phone to be delivered. I have tried to track my order and had no luck. I also can't get through when I phone to talk to someone!
Hi sim only card ordered 3rd nov, no update since
hiI upgraded to the S22 128 Ultra ( white) on Monday. Got a confirmation email with an order number but no further tracking info available and nothing from DPD. Any idea what I should do now. Thanks
EE indicated 1 day for despatch when ordering a new phone on 30 October. The online tracking has no information and despite raising a complaint about this absolutely no response has been forthcoming. This is a very poor way to treat a long standing E...
I got a notification from the DPD app that the driver couldn’t find my address and that the order was on its way back to EE. How do I rearrange the redelivery?
