Orders

A place to ask questions about your orders from EE.

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Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 54279 Views
  • 118 replies
  • 15 Helpful

Order

Can someone told me why my tracking number not working????? Order phone on 7 November with usually dispatched in24 h, and untill now don't get , and try tracking it's not working, try call EE , and he told that I will be updated by text or email, but...

Bart2351 by Investigator
  • 283 Views
  • 1 replies
  • 0 Helpful

My order

XXXXXXXXXXXX [Mod edit: Please don't post personal information in public, thanks]

Bj43 by Visitor
  • 260 Views
  • 1 replies
  • 0 Helpful

Order updates

No update on my order. I can’t track as well?

VSTS by Investigator
  • 510 Views
  • 9 replies
  • 1 Helpful

UPGRADE ISSUES

I did an upgrade, got the email, said 1 day delivery. I’ve had no text from dpd yet! Go on my account and it’s saying I can upgrade!!!!! The upgrade I have already done!!!!!!!!! And Ofc, there’s no online chat to talk to a real person!

Resolved! Xbox

How can I buy Xbox 

iphone

hi, ive been waiting for my phone for 4 weeks now and it still hasnt arrived

Iphone 14 Pro Max 128GB Black

Hi so i did an upgrade to an Iphone 14 Pro Max 128GB Space Black on the 29/10/2022 and was told by the salesman that it would be within 14 days / mid november so around the 15th and was wondering if this is correct as i have had no emails about track...

dadams3783 by Established Contributor
  • 378 Views
  • 4 replies
  • 0 Helpful

iPhone 14 pro max 256gb space black

Hi all I ordered a iPhone 14 pro max 256gb in space black on the 28/10/2022 and I was just wondering what are the waiting times for the phone to be dispatched don’t particularly wanna be waiting too long like others have on this forum 

Ashley144 by Investigator
  • 543 Views
  • 9 replies
  • 2 Helpful