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Ordered a phone, but don’t have an account? how do i pay the bill

brookewayx
Visitor

‎05-10-2023 02:29 PM

i ordered a phone last night but don’t have an account to track the delivery & how do i go by paying the bill if i don’t have an account to go with that phone? and is delivery actually 20 days?

0 Helpful
1 REPLY 1
James_B
EE Community Support Team

‎05-10-2023 06:22 PM

Hi @brookewayx,

Welcome to the EE Community. 🙂

Your monthly bill will be paid using the direct debit details you provided when placing your order.

Once you receive your new phone, you'll be able to register your details with the My EE app to view your bills and manage your account.

Which phone did you order?

James