If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,Made an upgrade to an existing handset on my account, had a call the next day (earlier this week) to confirm everything and since heard nothing... No confirmation text/email with tracking details and nothing showing on the DPD app as pending deliv...
Hi,I’ve been given a 20% NHS discount code from a family member, and I’m due to upgrade my contract. When I attempt to add in the code on the upgrade site, it says invalid. However, if I choose the same package when I’m logged out, it accepts the dis...
So I ordered a ps5 from the EE shop but I done it as a add on to my apple watch. However the phone number I put on the delivery is for my apple watch and that number does not work or get messages. Is there a way to change it to my Pay monthly number?
I’ve just accidentally ordered a sim card I wanted to upgrade my pack on the sim i already have is it possible to cancel my order and get a refund .Order number : xko291279854
I ordered a Pixel 7 pro in hazel 256gb, yesterday 30/03/23 but have had no confirmation about order since, I have a 12 digit order number but won't show me any details at the moment when I try to log it in tracking order status. Many thanks for any h...
How to cacnel my order
Hi,ordered an IPhone 14 Pro Max 128gb space black on 24/03/23, received and email with the order number etc. My plan hasn’t been updated and whenever I check to see if my tracking or anything has changed it still has the we can’t show your order deta...
and that I placed an order for an iPhone and a watch through your website, I did all the procedure that had to be done, it was already paid and I am not able to access the tracking for how it is in terms of delivery to the store
i upgraded my mobile and found new upgraded phone not working and after two lenghtly calls still no new phone , first call seems to have been lost as second ee tech had no notice off it.? Now after near a month charged my account for phone not workin...
