Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 52547 Views
  • 117 replies
  • 15 Helpful

EE Store upgrade

I upgraded in store to the iPhone 14 pro max black and was told the order would be within 7 days, as I had heard nothing since I popped into the same store yesterday. When I asked about the deliver dates to stores I was told completely different info...

Kdillon1 by Investigator
  • 623 Views
  • 11 replies
  • 1 Helpful

Iphone 14 delivery

What are the current estimation times for an iPhone 14 pro in purple? 

Andy38639 by Investigator
  • 373 Views
  • 5 replies
  • 0 Helpful

Order text

Hi,Just wondering if someone can tell me if the order confirmation text message will include what the product is?I've ordered my daughter an xbox and accidently put her number in for the text rather than my own. Will the text say - your order for xbo...

Waiting for my order ! Xbox Series X

I go for ad that I received by EE website to acquire with monthly payment a Xbox Series X and until no position about my order. The online tracker is not recognizing my order ID.

Tracking

Read moreRead more    I got an email with my order number for the I phone 14 pro max. When I press to track the order on the email a white screen comes up. Is there another way to acres the tracking?

Lies

So orderd a phone 14 pro max the 1st of November to be told it will be here the 23rd wake up to a message to say your phone will arrive soon so excited I rang Ee as no update to get told it’s going to be at least another 28 days at least from today h...

Webbo1875 by Investigator
  • 655 Views
  • 12 replies
  • 2 Helpful

Awaiting confirmation

I have placed an order for the iPhone 14 Pro 5G 256GB Deep Purple and for the past few days I have been put on awaiting confirmation and the email I received said the estimated delivery date is 16/11/2022 what should I do I tried live chat but got no...

its_adi by Visitor
  • 462 Views
  • 1 replies
  • 0 Helpful

EE Sim

Hi i ordered a new contract sim 2 days ago and it did say next day delivery but i still have not received this. how long do they usually take?