If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi!i ordered for a new Home Broadband to be installed into my new flat on Tuesday. The gentleman on the phone told me I’d receive a confirmation email, and that someone will come out to install it for the 5th sept. My only issue is, I haven’t receive...
I ordered an upgrade, iphone 12, 64gb in blue, on the 28th August. It said it was in Stock.As with others the tracking of the order does not work, and According to the EE website, phones that are in stocks are despatched within 24 hours.I'm now on th...
I have recently ordered an XBOX Series S, and the I have had to create an account several times, despite already crating once purchased. I have some questions I'd like to ask and your customer service number doesn't allow me the options to discuss m...
Hi IHave received a call yesterday and got approved for 2 new phones which are supposed to come today but have not received any email confirmation or anything and I have paid 50 upfront is this legit?
Hi, How do I return and cancel my 4g mobile home broadband before 14 day trial over?
I have just received my delivery of my phone. I was told the sim card would be delivered with this, there is no sim card in this delivery.
Can somebody please help me understand why EE want to carry out a hard credit search for a 1 month SIM only tarrif with spend cap set to zero? The help thing on the order page says it so they can get to know about "you". Why though?
Getting delivered on Wednesday I change my mind it’s upgraded. I only want sim only deal now
Hi, I’m wondering what the ‘Your Orders’ page on the app is supposed to look like? The way it looks currently has lead me to believe that someone has ordered a bunch of stuff on my account. I don’t know if this is what it is supposed to look like on...
