If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Upgraded contract on Friday and was sent a new sim. Which still hasn’t arrived, How much longer is it expected to take to arrive as my old sim was deactivated on Sunday and so have had no service since.please help.
Hi I can not track my device delivery with my order number? Saying there can't show my delivery at the moment please can you confirm an estimate time and day as I work full time but don't want to miss my new phone delivery..hch appreciated thankyou
Hi, I ordered a new phone on 25.12.22 and I received confirmation but have had no delivery date as yet. Any time I use the tracking info on the EE app it states that the service is unavailable. When will the phone arrive?
Ordered new phone on 30th November, should’ve been dispatched by now, on the store online it says expected dispatch in a day so surely it means I should have received mine by now, any way of finding out when I should get it? When ringing up they told...
I was told in store yesterday that I could add my EE Perks code on line. I cant find where to add it. Please could you inform.
I have ordered a new phone, but this upgrade is not showing in my page. When will this show? When the new phone arrives? Thank you.
Hi, I recently ordered a new phone on contract with EE but wasn’t given an order number to track it with in my confirmation email, please could you help me find it?
Hi. I ordered my upgrade last week and received a text message on Friday from EE to say the upgrade was on its way. However when I log in to track order it states awaiting dispatch. My order number is xxxxxxxxxx [Mod edit: Please do not post...
