If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I had to change email address because I forgot I didn't have that number anymore for my old email and made a order and I changed my email address is there a way to get my order confirmation sent to my new email
Hi. I’ve upgraded my phone recently which was supposed to reach me today but on tracking I can see that it was refused but I don’t understand who did that as I was home and no one knocked at my door. now it says it’s on its way back to ee. Can I coll...
I just upgraded my sim but i didnt realise it was only 50% for 3 months and I would like to cancel my order
I ordered the iPhone 13 on 31/12/22 in the morning had the confirmation email of my upgrade details and phone plan details. But I haven’t heard anything about delivery. It says in my confirmation email usually dispatched within 1 working Day. B...
I ordered a new phone with Trade in of my old phone. Of course i want to wait for my new phone to arrive before sending my old one back. However they give me to the 12th Jan otherwise i will pay full price for the bill. I have received the Package to...
I ordered I phone 13 x 2 with additional line in 3rd January. Paid 2 deposits upfront for phones which have came off bank account. Order number not recognised. What is going on????
I upgraded from a sim only contract to a new phone a couple of days ago (order placed over the phone), but there was an error in the e-mail address the order confirmation was sent to so I didn't receive one.I called and was told that a new order conf...
I wish to cancel my recent order of a new ipad as I have not received any info on delivery since my purchase. I can purchase elsewhere much quicker as this was to be a gift.
There won’t be anyone home when my delivery is expected, however if i can get someone to be there, are they able to accept my parcel on my behalf?
