20-12-2023 10:14 AM
I ordered a new sim only contract however, the new SIM card hasn’t arrived but the first bill has. Please can someone advise?
20-12-2023 10:25 AM
I placed the order on the 11tb December
20-12-2023 12:42 PM
Good afternoon @Scootilin.
Welcome to the EE Community.
I am sorry to hear this.
I'd recommend getting in touch so our customer care team can look into this for you.
Katie
