21-12-2023 05:36 PM
I upgraded my phone this morning, straight away I got a confirmation email and the funds were taken out of my bank account. Now I cannot even track the status of my order. My new plan has started on my old phone? How long would it usually take to be available to pick up in store?
Solved! See the answer below or view the solution in context.
22-12-2023 08:30 AM - edited 22-12-2023 08:30 AM
Hi @Kayyamanda,
Welcome to the EE Community. 🙂
Your plan change indicates your phone has been dispatched to your local store.
You'll receive a text message as soon as it is ready to collect.
James
22-12-2023 08:30 AM - edited 22-12-2023 08:30 AM
Hi @Kayyamanda,
Welcome to the EE Community. 🙂
Your plan change indicates your phone has been dispatched to your local store.
You'll receive a text message as soon as it is ready to collect.
James