If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I'm on my 14th day cooling off period and I have filled in the online returns form to send the phone back. Will this be OK or does the phone have to be physically returned back to ee within 14 days?
Does anyone know how I can contact a customer service person . Ordered SIM 5 days ago. Still not arrived and need to cancel with current network by tomorrow
Hi, I received this text and I just wanted to double check it's legitimate as I didn't receive any email about it. The order number is correct.'Hi from EE. The device you ordered is out of stock, so we've cancelled your order [order number]. We'll he...
I’m still waiting for my upgrade?
HiI ordered a 14 pro seven days ago and was advised that dispatch is usually within seven days. I am still unable to track the phone or haven’t received any update from EE. Has anyone else had similar issues?
Hi guys! I've upgraded to the Google pixel 7 pro and confirmed the order. I've got a order number but it's still saying it can't be tracked.. Is it because potentially my phone isn't in stock? as it hasn't said anywhere that's the case? Would love so...
Hello I ordered a new phone on Saturday and have only received an email with the order number and nothing else. It’s not showing tracking info yet. I assumed it would be delivered within 24 hours. Starting to panic now as I wanted it In time for Xmas...
I ordered an Apple watch 8 last Thursday. The system said it was in stock. No notification yet that it was posted. Will I get it before Christmas?
i dont seem to be able to track order i placed yesterday as i dont have a confirmation tracking number on the email
