If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi all,I ordered a 4GEE router and received it yesterday but there was no SIM card, does anyone know if this is supposed to be received with it or does it come separately via Royal Mail? thanks!
I’m due an upgrade so have been through the whole process of adding the new phone to my basket. Once I click on checkout it comes up saying there’s a problem and that I’m not the account holder but I am
Hi,I ordered a new phone/upgraded yesterday lunchtime and was told that I would get paperwork when it was dispatched. Since then, nothing. I have paid a lot of money, which has been taken, and got texts saying that my contract had changed in various ...
I got told my order was coming today but iv had a text saying dpd haven't got it yet
I upgraded to an Apple Watch on Sunday, I received an email with order number and payment details, my account has been updated with the new plan, but I haven’t got any details about delivery
I need new iPhone 14 pro max 128g on 18 months payment
Hi I've added a samsung smart watch on my add ons when will i receive an update please Thanks for the help
Hi, I placed an order on Sunday to add on the Lenovo Ideapad 3 gaming bundle, and I have received an email with an XKO order number, and had a text thanking me for adding it to my plan, but no text message regarding delivery/dispatch? Has my order be...
Hello there, I've recently upgraded my phone, pre-ordering the Google Pixel Fold. I have paid my early upgrade fee and the £30 upfront cost of the device. I have upgraded over the phone. However, I have not received any confirmation that my order is ...
