If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Upgraded 21Dec22, and got conf email saying usually dispatched within 1 working day. Just tried to track the order but no info. Where can I get info on my order? I expected it last week.
Hi I ordered my phone on the third of February and I still haven’t heard back from anyone or anything just wondering if anyone could help me
So I'm very close to losing faith with EE.I paid for the special delivery of my new handset. However, while waiting to receive it. DPD (who are the courier) claim the driver: 'couldn't locate the parcel' when he was outside my place. I got a note say...
Hello, in connection with my invoice, I finished the subscription on 04/01/2023 and still the entire payment was taken from my card, I want to cancel the payment and stay with only one subscription, like one l -I finished .
I’ve paid £10 for one month of EU roaming and it worked fine, but I’m back home now so how do I terminate it? (The last time I took out roaming it automatically rolled over into a second month, something I want to avoid!).
i have just updated my current iphone 12 to an iphone 14. i selected trade in but the iphones it’s offering me to trade in isn’t the phone i’ll be trading in and have only been offered £4 a month off my bill rather than £12 like it said on website… w...
Hi, I am trying to select the pS5 bundle for purchase and added to my account but for some reason I feel there is a glitch in your website, as it repeatedly asked me to login, when I’m already logged in. This has been happening for a while which is f...
I’m trying to join EE and do a deal with a ps5 and I’m not able to do anything can someone help me
I ordered an Iwatch yesterday and I've only had a confirmation email nothing else in over 24hrs, its giving me an order number to track but then saying order can't be tracked, I wanted to find out a bit more on delivery please
Hi,i placed my order last sunday 19th of feb. How many days before it can be delivered to the EE store so i can pick it up? Thank you!
