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Free gift

Mark_robson
Explorer

‎13-12-2023 01:45 PM

Hi, on placing my order, my device arrived but not my free gift.

what step should I take next? 
Many thanks

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎13-12-2023 02:02 PM

@Mark_robson   What phone did you order ?  As you normally have to claim the gift.   You are not sent it with the device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Mark_robson
Explorer
In response to Chris_B

‎13-12-2023 02:05 PM

Hi Chris, thanks for reply.

I ordered a google pixel 8 pro, it said all I had to do to claim free gift was to place the order, the free gift was a Fitbit charge 6.

I thought there may be more to it, but when I looked into it, it said it was that simple.

0 Helpful
James_B
EE Community Manager
EE Community Manager

‎13-12-2023 03:38 PM

Hi @Mark_robson,

Welcome to the EE Community. 🙂

You can claim your free gift at My Claim - Promo Rewards (reward-promos.com).

Hope this helps.

James