If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello I upgraded my phone to the iphone 14 on the 8th of april but the tracker is not giving me am expected delivery date. Can you advise?
Upgraded a handset 2 weeks ago online and there was an offer of trading your old handset in. ‘We’ll send you a package was the line!’ When? I wonder and to where would you chase this up?
I upgraded on Tuesday 11th, the upfront payment was taken from my bank straight away but I have no clue as to whether my order is acknowledged as I have not received any order confirmation???
I've just ordered a new phone and not received a confirmation of the order but I've been charged already
My wife is deaf and I was told I can purchase some Xrai glasses through EE which will allow her to access subtitles in conversations, I went to a EE shop in Harrogate, which we were visiting at the time, and was told I had to have a EE phone or accou...
I ordered my upgrade phone before the bank holiday and dpd continue to fail to deliver the phone. Their tracking site just says they could not deliver and they are “holding at depo” - I have been in every single day they have suggested that they woul...
The tracker tracks nothing it tells you they have left you can't see where they are and they pull up take a picture off every house around your house never yours , so your waiting all day for them then you get a text with a picture of an house three ...
I’ve placed order from my bt link with offer of a contract it went through and still had no call back or the phone arrive?
I ordered a phone bank holiday Monday, got the thanks for your order email and it said 24 dispatch. I've not heard anything yet and it's Wednesday. I've tried to track the order but there's no tracking. The upfront cost has gone out my bank and says ...
Hi Chris I placed an order for a iPhone on contract but I haven’t Received a confirmation email but it also took the upfront cost from my bank? I’m really confused and want to know did it go through and why has it took the money if not
