Community Activity

Is it a scam?

I bought a phone card, but the number is already in use by someone else. I topped up £10, and the shop & customer service said they can't refund. I feel very helpless! 

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Lukjs by Explorer
  • 141 Views
  • 18 replies
  • 0 Helpful

EE Home Phone message "no link to the hub"

I have two Home Phone devises which should connect to the hub using the home router's WiFi . Only one of these instruments is connecting the other has an error message "no link to the hub" and does not list a means of registering the phone.  How do i...

gez-jam by Investigator
  • 29 Views
  • 3 replies
  • 0 Helpful

Resolved! Double Data not added

On the 21th April EE texted me because you are with BT & EE you can now get double data text double back to us. I did they messaged me back the same day we will get this done for you and get back to you. Well it’s now 14th of May and no double data y...

EU Roaming

Hi, so my mum and dad are going on holiday in a few weeks. They are going within the UK. My mums phone is on my EE account. How will she set up the EU roaming pass?

Kala89 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

top up

I have got enough credit on my balance but didn t top up and i am not able to use my phone

Fruka by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

Full works package not calling or texting UK

Hello, I'm took out a full works plan yesterday before I flew to Europe today, my 5g is working but I can't make calls or texts to the UK. It says "the mobile number you have dialed is not accessible from your mobile phone"Please get back to me yo he...