Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 51779 Views
  • 117 replies
  • 15 Helpful

No email after live chat order

I placed an order last night via live chat for a new device as joining from BT but haven’t received a conformation email only thing i have is the screen share email that says status confirmed,when rang last night to get email was being transferred to...

Dlgs87 by Investigator
  • 411 Views
  • 13 replies
  • 0 Helpful

Delivery

Placed an order on Tuesday and was told it would be delivered to the local store on Wednesday. Have had an email to say it’s “on the way” from EE but nothing else. Has anyone else ordered for delivery to the store recently and have any idea of time f...

Phone Upgrade

Hi,I placed an order for an upgrade on call with one of the agents of EE. However, I have no confirmation email from them saying my order has been processed or anything. I did call their customer service regarding this and they said they send an emai...

Delivery

I ordered an iPhone 2 days ago they said delivery within a day I have had no email nothing just a text saying they will let e know when they have a tracking number but I haven’t had anything any help?

Hamzak87 by Visitor
  • 242 Views
  • 1 replies
  • 0 Helpful

sim and mobile

hlo i have order new sim and Iphone 14 pro mobile   

Gursewak by Explorer
  • 260 Views
  • 3 replies
  • 1 Helpful

2 phones, 1 delivery?

Hi guys, was wondering if anyone was able to tell me how the deliveries worked. Upgraded 2 phones, and have one order number. Will both phones come in one order, or will it be staggered over 2 days? Trying to organise my days. Thanks guys.

Resolved! Purchase PS5 console

Quick question want to purchase ps5 from here, but I don't have any EE products or services as I'm with another service provider, only came on to the site as referred to an colleague at work. As been trying hard to get a PS5 for my son for ages now. ...