Placed order but no confirmation, upfront payment taken

[Katekeaton]

I have placed an order an the upfront payment has been taken but I have had no confirmation of the order or anything? 

[Christopher_G]

Hi @Katekeaton 

Welcome to the community.

What did you order and when did you order it?

Chris

[Penelope1993]

Me too, I only received an sms from the courier company