If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi. I placed an order this afternoon for the Samsung s23. Paid the upfront cost of £30 which is showing on my account but no order number given at checkout or email.I've checked all email boxes in case it went into junk. The only proof of the order g...
I received the message below but when I try to link my phone number and broadband it won’t work. It says the number is already in use. But I was to make sure I get the discount….. Hi from EE. As a thank you for having mobile and broadband with us, we...
Hello. my name is Dzhemile, I placed an order from ee online pro max 15 aofon with a charge card but I never received it I had to go back to the depot and get it from there but I have no answer what is going on. could you have any information [Mod ed...
Hi, due to get an upgrade delivered this week and upon completion of the order realised my address was accurate other than the house number that i messed up on... silly move i know but i moved house recently.There doesn't seem to be any way of amendi...
5 days is completely ridiculous. If I'd have known, I'd have gone to a store.
I've ordered a replacement phone on my insurance as its broken. I received a txt message saying DPD will be delivering it today. My phone has been factory wiped and switched off to be ready for collection so how else can i track the delivery of the r...
I’ve just placed an order the money has been taken from my bank but I’ve had no email and the page isn’t loading with my order confirmation
Hello, I just ordered a new phone and sim, just spent £30 upfront and it’s come out my bank… however while I was on the page it just went white and now I can’t copy and paste it as it’ll go to the EE Home Screen. I haven’t received no emails or anyth...
