Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 62513 Views
  • 120 replies
  • 15 Helpful

Order No: xxxxxxxxxx

Hey, I placed an order and provided the required documents but my bank declined the payment this morning due to security reasons but it should not be a problem anymore as I called them this morning can you please try charging me again with the same c...

Resolved! Too expensive, I want to send back

I have received my iPhone 15 pro it’s been three days, but I want to send it back as I don’t want it but I have open the box I haven’t switched it on. Is it okay to send back?

Deede80 by Visitor
  • 378 Views
  • 2 replies
  • 0 Helpful

Meta Quest 3

Ordered the 128gb Meta Quest 3 on add-to plan,  but when I go to Electronics track order it says I have no orders, anyone know if this just a glitch.

Jules1270 by Established Contributor
  • 600 Views
  • 3 replies
  • 0 Helpful

Deliveries for iphone 15

Hello, just to let everyone know on here if you are waiting for delivery tracking email to just check dpd app instead. I've had no email contact but dpd have my phone and are delivering it tomorrow. I wouldn't have known if I hadn't used the dpd app....

Kimj1996 by Investigator
  • 465 Views
  • 2 replies
  • 1 Helpful

iPhone 15 plus order

Hi I ordered pink 125 iPhone 15 plus on 1/10 as upgrade. Any ideas on delivery time? Had confirmation email but no tracking details available. Thanks

Order

Hi I made an order and it took the upfront cost however i havent heard ajything if its been passed or not

EE pay monthly plans

 I called to upgrade my phone to a Samsung 23 or s23 ultra (depending on prices ) and was told the s23 ultra with discount is £55.80 yet when I log in to my Ee account I get 30% discount which makes it £45.21 as I have 4 phone lines with EE and my br...

IMG_2525.png