If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi good morning, I lost my SIM card , I want to order my replacement on my post code ,thanks ************ [mod edit: personal details removed from the forum]
Hi all, I ordered a new SIM card on 14 April. I had an email to say EE had received my order and to expect a text telling me of delivery. It is now 22 April and I’ve heard nothing since. Are there delays with SIM cards or has my order got lost? I hav...
hey guys, i place an order for an upgrade on the 19th and received the email confirmation, but nothing has happened since?Please could you check for me?ta
I originally bought an EE internet dongo. Then I added a pay monthly phone. The order was confirmed, the one off payment was taken. An order number is available but it doesn’t work to track delivery. No other delivery information available. When will...
I’ve ordered a phone and I’ve been given an order number, it’s been two days and I’ve had a text from eve to discuss my order does that mean I’ve got the order or not, pay monthly contract
Hello, sorry when will you send my order, smart phone samsung galaxy S23+ 5G 256mb Greenplease Mansur
Hi,I upgraded my current plan and was waiting for the device to be delivered via DPD. The courier rang my intercom, but by the time I got downstairs he had already gone and the tracking showed as parcel refused and my order is now on its way back to ...
Orders and iPhone 14 pro max on contract and I’ve received a successful ref number confirmation email but not received anything other then that for a delivery and when I click on to track my order it says can’t process at this time
Hi,I upgraded online 4 days ago. I received the confirmation but nothing since. How long should I wait before escalating this? Thanks, Matt
