Took out a contract phone and they have asked me to call them - no answer

[ajoahill93]

I have taken our a phone contract but in order to complete the process I have been asked to call them. 

I have been on the phone several times over last couple of days, each holding for 40 mins+ at a time. They have taken £50 out of my account for the upfront payment cost, but won't answer my call to complete the process??

This is ridiculous - how else can I speak to someone?

[Leanne_T]

Hi there @ajoahill93 

Thanks for coming here. 

I am sorry you have been unable to contact us over the past few days. 

Our sales team will answer the call as soon as a guide is free, please try calling us again on the number provided to discuss the order

Thanks.

Leanne.