If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have recently bought an Apple Watch Ultra with a small band thinking it would be the correct size but it is slightly too small. Is it possible I can exchange this for a larger one without having to return the watch?
Hello, I ordered an upgraded on Sunday to be delivered to the rushden lakes store, since I’ve had no tracking info, nor will it allow me to track it. How long am I expected to wait for the upgrade to be delivered?
I ordered a phone on 27/03/23 which email I got said was successful, to then get a call on 31/03/23 to say direct debit was set up and phone would be with me on next day delivery making it 03/04/23 as of yet I’m still to receive phone and have had no...
Hi,Made an upgrade to an existing handset on my account, had a call the next day (earlier this week) to confirm everything and since heard nothing... No confirmation text/email with tracking details and nothing showing on the DPD app as pending deliv...
Hi,I’ve been given a 20% NHS discount code from a family member, and I’m due to upgrade my contract. When I attempt to add in the code on the upgrade site, it says invalid. However, if I choose the same package when I’m logged out, it accepts the dis...
So I ordered a ps5 from the EE shop but I done it as a add on to my apple watch. However the phone number I put on the delivery is for my apple watch and that number does not work or get messages. Is there a way to change it to my Pay monthly number?
I’ve just accidentally ordered a sim card I wanted to upgrade my pack on the sim i already have is it possible to cancel my order and get a refund .Order number : xko291279854
I ordered a Pixel 7 pro in hazel 256gb, yesterday 30/03/23 but have had no confirmation about order since, I have a 12 digit order number but won't show me any details at the moment when I try to log it in tracking order status. Many thanks for any h...
How to cacnel my order
