Dispute credit decisions

Aaron_h
Visitor

‎31-05-2024 08:11 PM

Have tried to get a sim with EE but have rejected me from getting one even know I have good credit and have never missed a payment on anything can any body help please as don't know what else I can do as I have all ready paid my phone off with 02 and EE is good for signal where I live.

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Northerner
EE Community Star
EE Community Star

‎31-05-2024 08:20 PM

Hi @Aaron_h 

You can get an EE PAYG as sim. 

Ultimately EE have a certain criteria you haven't met like many companies. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Profile closed
Not applicable

‎31-05-2024 09:59 PM - edited ‎31-05-2024 10:05 PM

Hello

Credit Scores mean nothing and even if you have a perfect score you still get refused even as Northerner said get a EE PAYG Sim Card and EE has their own Criteria that you haven't met. 

They won't tell you what you've failed on no-one knows what they base it on.

If you want to try again then I'd leave it for 90 days as if you apply for credit within a short space of time then this will affect it.

 

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