Non arrival of Sim card

[Towshaab]

Hi, I ordered a new sim for my new phone last Saturday the 25th of May. As of today the 1st of June I have not received it. Does it normally take this long.

[Christopher_G · Accepted solution]

Hi @Towshaab 

Welcome to the community.

The SIM cards usually arrive within four working days, but there was a Bank Holiday last week which may have held it up slightly. If you still haven't received it tomorrow, it may be worth giving us a call to check it and re-order if needed. 

Contact EE

Chris

[Towshaab]

Thank you for the info