If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
How to cacnel my order
Hi,ordered an IPhone 14 Pro Max 128gb space black on 24/03/23, received and email with the order number etc. My plan hasn’t been updated and whenever I check to see if my tracking or anything has changed it still has the we can’t show your order deta...
and that I placed an order for an iPhone and a watch through your website, I did all the procedure that had to be done, it was already paid and I am not able to access the tracking for how it is in terms of delivery to the store
i upgraded my mobile and found new upgraded phone not working and after two lenghtly calls still no new phone , first call seems to have been lost as second ee tech had no notice off it.? Now after near a month charged my account for phone not workin...
How can i do a monthly payment to buy airpods max if my sim is not a EE one!
Hii need to return my iPhone as it has battery issues I spoke to customer service who has said they have sent a returns back but can take five days to arrivei don’t really want to delay the process so willing to send it back at my own expense on Mond...
2 weeks ago when I looked at upgrading early it allowed me to add me to add details of my old phone to trade in against a new one. It is now saying I cannot do this as discount already applied? I've gone through to the check out to see if there is a ...
Would like to ask anyone on here as anyone gone though the processes of getting a new phone then paying the up front cost have been turned down after and then have to wait for refund or is it if payment taken ur phone is orderd
Dear EE Team,I am writing to express my deep dissatisfaction with the customer support service provided by EE. I have been using two PayG connections with EE and was recently offered a promotional deal to switch to a Contract package for the same amo...
