If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an order for a phone last night and they sent me an email to call them.I am unable to call as my phone is broken to the point I cannot make calls. I am alone so do not have another phone I can call from. Not sure if there is an alternative f...
Ordered phone 4 days ago and still not dispatched yet is this normal for ee as I've just left O2?
How do I view the device agreement document
I ordered a new phone last night and paid the upfront payment however have only received an email to say ‘complete your order’ and that it is still in the basket? Can anyone help please?
I upgraded my watch on Wednesday, spoke to EE on Friday who told me it had been dispatched and would be delivered today. DPD have just been but were asking for a 4 digit PIN that I don't have. I've had no order confirmation through from EE so don't h...
Hi, I placed an order yesterday and put the wrong phone number, is there any way I can change this via email as I cant make outgoing calls from my current phone.Thanks
Hello,I am looking at adding the Apple Watch series 9 stainless steel to my plan. Does anyone know how long it will likely take to be delivered. I am suppose to be travelling on for 3 months on the 2nd of April so would need to arrive before then. Wo...
I am using MyEE on the website to try to upgrade my phone to a Samsung Galaxy S24 Ultra, 1024GB, 24 months. The issue I have is that even when I select the £29 Airtime plan, it goes to the basket as £37. I thought that if I went all the way to che...
Hi, I ordered AirPod max, but says “out of stock. Available to order”. Does this mean they’ll be delivered? As the order was complete. If so, do you know how long it’ll take? Thank you.
hi, I applied oline for a sim card
