If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Recently, I purchased an Acer 513 with a 128GB hard drive. The device without the sim card and I had to initiate a return after discussing with the ee team on phone. The device has been returned to ee since Wednesday last week and I have been expecti...
Hello. I placed an order for an upgrade on Sunday. There is no update to the order. Please can you give me some info on when this might arrive. Thank you
i ordered the iphone 14 pro max on saturday and they said it will be out to me by monday, yet iv'e heard nothing from EE or DPD so i was just wondering how long it will take before they eventually get it out to me as my dad ordered the oppo and it go...
Phone not turned up
stayed home all day waiting for the delivery watched tracking ect photo of my front door was posted on the tracker saying it would be delivered tomorrow, but no door bell was rung.following day delivery is due at 1238/1338 hrs so i sat by front door ...
so I've ordered a new iphone and monthly contract. Phone turns up and doesn't work due to a faulty sim card. EE wont replace the phone or sim card but say they have to book it out on a 5 day fault turnaround. Bear in mind It's brand new and never wor...
Hiordered iPhone 14 pro max 125GB on Thursday eve. Spoke to somebody on phone Friday morning who got me a better deal on it so cancelled original order and refunded my upgrade fee. Received confirmation email with expected date as 04/09. Didn’t recei...
My experience with EE last few days, be prepared though, it's a long story. Friday 1st September.Me: Hi, I'd like to upgrade and get the Pixel Fold but I would like to pay for the device upfront.Assistant: Yes sure, that'll be £1302 for the phone and...
Placed an order online today for a new phone and contract. Arriving tomorrow. Can I change my plan for a more expensive plan? Couple pound more…
