If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
2 weeks ago when I looked at upgrading early it allowed me to add me to add details of my old phone to trade in against a new one. It is now saying I cannot do this as discount already applied? I've gone through to the check out to see if there is a ...
Would like to ask anyone on here as anyone gone though the processes of getting a new phone then paying the up front cost have been turned down after and then have to wait for refund or is it if payment taken ur phone is orderd
Dear EE Team,I am writing to express my deep dissatisfaction with the customer support service provided by EE. I have been using two PayG connections with EE and was recently offered a promotional deal to switch to a Contract package for the same amo...
I have renew my phone for the Samsung galaxy S23 plus in cream. EE saying that they are waiting for that colour to come in stock, but the ETA has already passed & can get any ideal when it will become available?
Hi I just upgraded to the galaxy a54 with the galaxy buds the phone has just arrived but no buds
Ordered my sim card last week and still not received it and no updates on what's happening please help me
Good evening, I hope you are well. I placed an order on Friday 24th March and have received my confirmation and tracking number. However I am yet to receive any further update regarding the delivery date nor am I able to track my order via the websit...
My parcel delivery day was 5 days a go but DPD and EE they can't communicate properly even if have problem you can't communicate with EE because they don't care for customer If you call 150 every day new customer service they don't want to lesson to...
Good morning,I ordered a phone a couple of days ago for delivery to store and I can see that DPD have tried to message me rearrange delivery after they didn't quite manage to get to the store during opening hours, but unfortunately, because my curren...
HiI received my new phone 2 weeks ago but I am still waiting for the parcel to return my old device
