Hello @kareni7423 ,
Welcome to the community,
Which phone did you order, colour and storage size?
You will receive notification from DPD up to the evening before delivery and another one on the day of delivery with a one hour window.
We have no access to accounts, so if you want an answer you would have to ring customer service.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
