Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 51810 Views
  • 117 replies
  • 15 Helpful

Resolved! help

im trying to buy something but im unable to as i dont have a device with ee, and joining the community didnt help

meghan31 by Explorer
  • 341 Views
  • 5 replies
  • 1 Helpful

Order tracking without mobile number

I placed an order yesterday and paid for Saturday delivery but I have no way to track it as I have no working mobile currently (hence the new phone). Order tracking says I'm unable to track it because it's an express delivery. Is there any way anyone...

order

Hi,I have done a new contract on April 4th and the sales person have ordered my phone at the time and it is nearly a month now and I have not received the phone or any email saying that the delivery has been done. When I go to tracker order it says t...

SuzM by Visitor
  • 302 Views
  • 1 replies
  • 0 Helpful

Iphone 14 pro max

I called yesterday and signed the innovation contract. When will my iPhone 14 pro max order arrive? I pay a flat rate every month, and your colleague said that everything is fine.

Resolved! I'm struggling

I was told that my new iPhone was to delivered yesterday.I took the day off of work to be available, but nothing arrived.  I cannot find any way to contact EE.The order number that I have on my email is not recognised by the system and so that of no ...

OO58RON by Explorer
  • 511 Views
  • 11 replies
  • 1 Helpful

Regarding paying to finish my contract

Hi EE I would like to know if I can Pay a final payment to finish my contract before it ends in August without upgrading to another phone I just want to pay what is left on my contract can you advise please 

Vrgm52 by Investigator
  • 321 Views
  • 3 replies
  • 0 Helpful

Missing items

I have just changed to ee and brought a phone and watch, they have both arrived but the phone was ment to come with some airpods but they haven't arrived  

Dean126 by Visitor
  • 284 Views
  • 1 replies
  • 1 Helpful

Track order

Can you please track my order [Mod edit: Please do not post order numbers on the public board. Thanks!]  ipad pro 11inch 256gb silver color? Because I haven’t got any mail about the delivery yet.   Thank you

Resolved! Ipad pro 11

Can you please help me to know, when my order(ipad pro 11inch 256gb, silver) will-be dispatched?Thank you