Hi I placed an upgrade order on the 2nd October. The tracking says dispatched but i have not received anything from DPD to say the order is on its way.
ive had no communication from EE apart from the thank you for my order email.
@TomG86 What model spec ? Storage ? Colour? As the waiting time is between 21 to over 28 days depending on what you actually ordered. And it was over 28 days waiting on that date when you ordered.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
I ordered a iPhone 16 pro max 1TB natural titanium and was told expect any time up to 28 days . It’s usually that way when Apple release a new model - bit annoying but I think if your separate the iPhone 16 with the 2 cameras is avaliable quicker but to me it just looks like a 12 - pro max little wait but I’m hoping it’s worth it
