If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I just have ordered a sim with contract scout but I wanna cancel it how can I do that?
I ordered a new phone 3 days ago, and since then heard nothing about delivery- tracking info just says "sorry can't show order details right now" the only way to get in touch with EE is by phone, my old phone smashed which is why I've ordered a new o...
Hello I am waiting for a new SIM card which was promised on Sunday 3rd march?
I was expecting a DPD delivery of my new upgrade two days ago. I was at home in the front room right by the front door. 20 mins after my supposed 1 hour window i had a text to say sorry we missed you and a picture from the end of my drive of my house...
Hi I’d like to upgrade or add a device to my account but it won’t let me do it online, can someone help please
I got a new contract out the dpd driver asked me for my 4 pin card and ee gave my new number which I don’t even have the sim for what do I do it’s Saturday they don’t even pick up there phone the stupid idiots
I ordered a new phone 3 days ago, and since then heard nothing about delivery- tracking info just says "sorry can't show order details right now" the only way to get in touch with EE is by phone, my old phone smashed which is why I've ordered a new o...
Hi, I upgraded my phone on 5th Jan and opted to get a monthly discount on the contract by trading my old phone in. After 2 weeks no return pack had been received although the new phone arrived within 2 days and so I contacted EE. After 2 calls they g...
