If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an upgrade order on Sunday, recieved comfimation and on monday recieved a text saying my order will be dispatched in 1 working day. However its now Thursday and nothing and when I try to track using my order confirmation number it keeps say...
I have been through an as yet unsolved nightmare with CS. My 24 month phone plan ended on the 24th of September, and prior to this I had agreed on a “upgrade” to a SIM only plan.We are now well after my supposed upgrade date, which was even confirmed...
I placed an order today for a phone under a contract and paid £100 upfront, the money has been taken but I haven't received any confirmation emails, yet I have received an email saying my basket has been saved. Has the order been placed? Am I missing...
This is my first time I've ordered something in England and this was my WORST EXPERIENCE ever. Order Iphone 15 pro and paid the upfront of £30 and they please call us for further confirmation and every number I dialed of EE is incorrect. There's no e...
Do you know if Good as new section has been deleted as can't find it? Tried through help and link redirected me to normal shop. Thanks for any help.
Ive just spent over an hour trying to get a decent deal for an upgrade to a iphone15 pro.Ive been with EE since its start way back when it was called Hutchinson telecom. Ive had a 20% discount perk added to me contract for at least 3 years now, as we...
Hello, Ive just ordered the 15pro max and I didn’t create an account. How do I know that my order has gone through and whether I can track the order?
i ordered a new phone on a contract 7 days ago and haven’t even had a message to say it’s dispatched, when i try to track my order it just says order tracking unavailable. I’ve now had to buy top up data on my current phone due to this taking so long...
Hi ive been waiting over a week for a dispatch on my iphone 15
