If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi allI have pre ordered a S24 Ultra 1TB . 1st question does anyone know when these will roughly be despatched? 2nd Question when selecting the 1TB storage it states that the price is £1497.05 on EE but when on Samsung direct the 1TB is reduced from ...
Just had an SMS to say there is a document re. my upgrade waiting for me and I can view in MyEE , cant see a single thing that relates to any documentation in my EE. Also unable to track my order , so confused
I went for the Quest 3 bundle which comes with games pass and a xbox controller. I had the Quest 3 Monday just gone but no sign of the xbox controller???
I received just one email after submitting my request for a mobile handset+2 years contract. It contained order number.However, when entering order number in ee.co.uk -> help -> orders -> track-mobile-orderI am receiving this message:"Sorry, we can't...
I am an autistic adult I have been told to call 08009563045 about my order too fix an issue however unable to phone people I do not know and am unable too use the relay service as it causes me panic attacks and overwhelm, how am I able to contact EE ...
Joined EE yesterday found a phone and Sim card cut to the end and took the upfront fee and set up direct debit. And now I can’t see anything although the money has gone from my bank
Hi I made an order for sim only after my contract ended and I am still paying full price can you advise before I cancel the direct debit [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hi I made an upgrade yesterday and your sending me the wrong colour I asked for I asked for yellow please
Hi,I processed my upgrade about 30 mins ago, the website took the upfront cost but then crashed and I’m quite concerned as I haven’t received an email/text to confirm my upgrade. My app hasn’t updated either, has this happened to anyone else? Is the...
