If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
When will my phone arrive?
Hi alli used the mobile app to upgrade my phone sat 27/02/23 its now been over a week and i still dont have my new iphone 12 delivered to me, and no emails apart from the original one with the order reference number, the tracking page doesnt really h...
DPD returned my new upgrade device to EE without attempting delivery - I have been in all day waiting for the delivery and no delivery was attempted. DPD have advised I con tact EE but have been on hold for over an hour. I purposely chose today for t...
I have no tracking information, supposed to arrive today. I live well out so would be handy to have some way of knowing if it's going to be an other day. Many thanks
Hi, I’ve ordered monthly SIM card on Friday and got a confirmation email it hasn’t arrived yet. How long does it take to arrive the order? And do I basically get any emails when the order dispatched?
Hey guys,So i ordered Phillips lights from ee on pay monthly, which went through no problem. I then ordered Beats Studio buds pay monthly and received the item yesterday, they turned out to be faulty so i spoke to customer services today and they wer...
Hello! Sorry if this is the wrong location, I wasn't sure where to post it.I am looking for a new phone and have seen one on the "good as new" pages that I like, however, I already have a sim card from another company that I am happy with and don't w...
Ordered the s23 ultra with the buds 2 pro deal and the phone turned up today by itself, so are the buds meant to turn up with the phone or do they come later?
