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Community Activity
WiFi Hotspot Data
Hi, first time post on here, been with EE since 2008 or earlier.Using phone now as mobile hotspot in a new area where home broadband is an issue.In KA10 7GZ Troon, the data has gone down again. No warning or error text.Is this an issue that others ha...
Can’t manage or cancel Apple TV offer
I took up the EE offer of Apple TV for 3 months but however hard I try I can’t see how to manage the subscription in the EE app. I want to cancel it and I can’t see a way to do that. Please help me work out how to cancel it - I’ve already spent many ...
Being added to an A/C as a 3rd party contact via call with Customer Services
Good Afternoon, Just seeking clarity on something - My father is the account holder and bill payer - however I am the primary user of the internet in our house. I did some research on these forums and found that it's possible for an account holder to...
Issues with activating discovery+ prem? New wifi
We have just swapped over to the new ee wifi and as part or the package we got discovery+ prem. We are struggling to activate this part of the package. We have made an account but it's not syncing so we have no access to any of the shows? Any help wo...
Resolved! Can't activate eSim
Hi there, Had this problem a few weeks ago with a friend but fixed it by going to the EE store. Now same issue for my parents, put a new EE sim in the phone and then created an eSim via the app. Downloads fine, but then when sending the text with a...
eSim activation
hi, i signed up earlier today and opted for a esim to get set up straight away. ive had the email to activate and it says to login and wait for the prompt to set up esim ! im not getting anything just lets me log in and no mention of anything?
TNT Sports via Sky Q With New EE Full Fibre Contract
Hi, I’m looking for so clarification. Just upgraded my BT broadband connection and contract to Full Fibre 900 with BT/EE. In signing up I did a live chat with EE as my TNT Sports contract was about to expire and wanted to ask about the price for anot...
App and website crashes
I have been trying to upgrade for 2 days! On the final page the app says "something went wrong, try again" and the on the website the last page comes up says "this page can't be found". I also tried to call and speak to someone, it automatically redi...
Broadband charge
Guys... Just curious, I seem to remember taking out a two year contract with BT which was due to end in December of last year. Then EE took over, and suddenly it's now a year contract!I'm finding the charge for the full fiber rather steep compared to...
Can`t see bill. This service isn’t working right now, this has been like it for
This service isn’t working right now, this is what comes up when signing into EE. This has been like it for weeks.
