If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
What’s going on with order
I just tried to order a phone. A galaxy 23 fe. I paid 50 up front. The money has been taken from my bank. However it glitched right at the end. I've had no confirmation email and as far as I can see its not showing on my account. I've paid 50 up fron...
Hi !! Where’s my order should be arrived today ! I’m calling to 30000 numbers and no one answer ?
I’ve just received my new phone but asked to keep my same number but ee have sent new sim but it’s a new number what should I do
My order has been cancelled by EE siting fraud. The order was made online and the handset had arrived at the depot for delivery, but EE cancelled the order siting fraudulant activity. Why is this?
I ordered an iPhone 15 pro max 256gb in natural titanium on Friday (17th). I paid an upfront cost of £50 which has been taken from the bank received a ‘successful order’ email from EE. Since then I’ve had no updates or tracking information sent. I’ve...
Hey all. I placed an order last night and stupidly didn't see it said "usually dispatched within 21 days" My current phone is broken so kind of needed this asap. (My own fault I know)I'm just wondering... Did anyone's come before?? I've ordered the O...
I ordered a new phone last night on an upgrade (after receiving an email telling me about a great deal) I followed the steps and got a better deal than I am on now. I got an email confirmation then heard nothing. So after trying ALL DAY to get th...
Has anyone ever had problems with DPD delivery when the pin hasn’t been sent to your phone so you can’t have your device
I writing this message on behalf of my boyfriend to express my disgust and outrage regarding the appalling treatment my boyfriend, Adam, received from EE. As a customer with significant learning difficulties, Autism, and severe mental health problems...
