If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I bought a montly pre-order iPhone and sim yesterday and made my payment. I did not receive any information. When will the product arrive, a number where I can track it, etc. I'm not even sure whether the product will arrive or not. I cannot reach cu...
Hi, I made an order for an iPhone 15 pro max, I was told to call the number to confirm some details for my order to be processed. I tried calling them 3 times and all three times calls were over 2 hours yet no response. How do you expect people to ca...
i buy iphone 15pro max and paid 300£ upfront but now they send me a massage to call costumer care but after 5 long hours of call still no one is picking call and available for talk. what to do with it
I dont have any sim to contact you guys at the moment iss just online chat i can do.
Hi, My contract runs out on the 1st of October, a few weeks ago the app said I could upgrade early so I opted for a sim only deal. This was on the 6th of September & I had a confirmation email the same day. However the app is still showing my old p...
Received an email saying “thanks please call to discuss your order”what does this mean? I’ve been on hold for over 2hours now and I don’t fancy waiting any longer if I’m just going to be told I’ve been declined they’ve also took the upfront payment m...
Hi, I'm trying to get through to the digital team as I have been told I need to confirm some details on my order of the iPhone 15 Pro Max, but every time I try to call them the line hangs up automatically! I've been trying consistently to get through...
Hi, I was told to phone back to discuss my order but I have tried phoning multiple times and been on hold for a hour at a time
hi i n eed to discuss my accout with BT who ive ordered broadband with and mobile with you where they are in partnership with yourselves and since i gave differend mobile to contact me on I dont have access to that number . f9or dpd to contact me but...
Hi,Upgraded / ordered new phone on the 11th, including paying £200 up front. Other than the initial confirmation, I've had no further updates, and tracking still isn't working...Would be nice to know what's happening / receive my phone before my curr...
