iPhone 16 plus

[THatfield25]

I placed an order for my iPhone 16 plus on Tuesday and I’m still awaiting further updates. I have not received any other email or anything can advise me on what’s happening 

[Northerner]

Hi @THatfield25 

Once you have a tracking number you can use EE tracker here: https://ee.co.uk/help/orders

You'll need to speak to EE CS on 150 to obtain this if you haven't received any email and to track your order. 

Thanks 

[THatfield25]

I only have the first email with the order number on. I have not received any further emails. I placed the order on Tuesday. Do you know why it’s taking so long for my order to be dispatched 

[Schockwave]

@THatfield25 , because these are the latest phones, and EE have not received enough of them, no thanks to Apple, also depends how many have ordered before you, as they are delivered on a first come first serve basis.

[THatfield25]

So when will I be looking at receiving my item

[Profile closed]

Hello @THatfield25 

You will need to chase this up with EE.