If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
If I order an upgrade and select the pick up from store, will I be able to pick it up in a few hours if it's on stock or will they have to deliver one to the store anyway?
What is going on?!?! It's a new phone launch day, and their phone lines are saying everyone is in a company meeting! Can't upgrade online as no tariff options available! This is an absolute joke!!! Does anyone have any info on what is going on! Are E...
I can pay for anytime upgrade but when selecting a pixel pro 8 to upgrade to it says no available plans.
Hello all, hope you are all well just wondering if anyone knows the lead time on the Iphone 15 pro max 256gb White.Order was placed on19th September when tracking online it just says "awaiting confirmation" under expected delivery date. thank you in ...
Ive just pre ordered the pixel 8 pro... how would i go about claiming the free pixel watch 2 ..... tia
Ordered a phone on friday, money came out of my account and still no update apart from the confirmation that i received on friday
I recently arranged with EE store to send my phone back to EE as i can't get into the store so need to rearrange delivery, how long will this take for EE to receive my phone back and get in touch with me?
Hello, I have been contacted to send off my trade in mobile by the 10.10.2023. The only issue is my new phone has not been dispatched yet, and I am awaiting on EE to provide me with an estimated delivery date. At the moment, they are unable to do thi...
I recently viewed my order I made on an iPhone when I released it is the wrong colour. I specifically told the man on the other end of the call natural titanium.Please can a EE member fix this as soon as possible.
Hello I recently checked my order and found out the colour of the phone is the wrong colour when specifically asked the caller on the phone for natural titanium. Can this please be resolved before arrival.someone from EE support get back to me as soo...
