If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I had my phone stolen so I've picked up a new sim in store and ordered an iPhone 14 in purple (256gb) as a replacement. Obviously I can't receive the texts to a device and the online tracking hasn't updated yet so is there a way to find out when I...
I have upgraded and received my phone and I am not happy with it and want to send it back and get a different one how do I do this
I've placed an upgrade order for a black Samsung Galaxy Fold 5 today (Sunday) at 7pm more or less on the dot. Am I likely to receive this tomorrow?
I have paid an upfront fee for an accessory, I have received an email saying that the order has been received, but the order is not showing in my orders and i have received no further updates since the initial email.I cannot see anywhere that i can c...
Hello I ordered a Samsung watch from the website on 27 July, I received a confirmation email saying that my order had been received, but since then I haven't heard anything.Nothing shows when I add the order number to the order tracker. The last time...
I orderd iphone 14 the uofront cost has been taken from my account and i recived an email saying they willp be in contact about delivery but says its unavaible to track order. Have i been accepted if not how do i get my upfront cost back
Placed an order for an upgrade. Tracking isn't available, help line is useless, webpage is awful, no documents uploaded to MyEE, the phone number provided in the confirmation email to obtain the documents is not available. Really starting to think I ...
Hi I was wondering do I have to claim my free keyboard case for the galaxy tab s9 ultra that was part of the pre order or will it be sent out automatically?
Hello! Please cancel my order. Thank you.
Stolen/missing game vouchers for PS5 console. I purchased a PS5 console with yourselves on the 20/12/22 description PS5 and God of war plus 4x £50 vouchers. The parcel was held over night by DPD so the parcel was finally delivered on Thursday 22nd De...
