If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Morning, starting to get a bit worried. I have done an upgrade anytime upgrade. New phone received and return envelope arrived. I have sent the old device back by Royal Mail Special Delivery. Checking the tracking, the old phone arrived and was signe...
Hello! I order online from EE phone SamsungS23 Ultra 2 times! I call the EEteam but they didn't resolve this situation ! And the Dpd send me a message with :" Hi from EE. A reminder message. An error occurred with the order you placed online. Sorry ...
Hi,Is anyone else waiting on the PS5 and FC24 bundle? Have you received any notification on when it is likely to be delivered?I spoke to someone yesterday and they confirmed that my order had been placed and that it is on back order but they can’t co...
I ordered the iPhone 15 pro max . Dpd have had if for over a week and I'm getting the same text message about a problem in the area.. all my contract details are on the ee website. But no phone . This is worrying
Where's my new phone been told it's coming out 3 times
How to apply a new phone plan.
I received this text having ordered a new SIM, switching from Plusnet. Is it real or a scam? I'm currently on hold to your customer helpline and struggling to get through. Thanks.
I did an upgrade to my phone and the address was incomplete, and the DPD couldn't find the place so the order went back to the EE.it's been a week and my profile is not updated yet - says I have an upgrade and a new phone when I do not have any and b...
Hello ,i am wanting to add the PS5 deal to my account , the currently Black Friday/cyber Monday deal. But I am currently out of the country so unable to accept an order and apparently ordering to the store will only hold for 1/2 days. Can someone adv...
I am stuck in and endless loop of getting nowhere with my order issue. I cannot access options on the telephone hotline as I don't have the handset yet and this don't have a SIM/number to provide, and no one who I can get through to can help and just...
