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Not Received Order

Kev321
Visitor

‎15-11-2024 08:44 PM

Hi not received my upgraded handset money taken from account but no phone

not had email with order number so can’t trace order

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎15-11-2024 09:38 PM

Hi @Kev321 

Have you tried checking EE order tracking:

https://ee.co.uk/help/orders

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.