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Order still not dispatched

Luke2208
Visitor

********** Hi there this is my order number here I placed the order over a week ago and have still yet to receive the device. Can you give me an update please. 

[Mod edit: Please do not post order numbers on the public board. Thanks!]

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Luke2208 

You can track your order below. I suggest you remove the order number for security as this is a public forum.

https://ee.co.uk/help/orders

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Katie_B
EE Community Support Team

Hello @Luke2208

Thanks very much for ordering with us.

What device did you go for?

If you purchased a mobile phone, please could you provide me with the colour and memory size so I can check our stock.

Katie