Order still not dispatched

Luke2208
Visitor

********** Hi there this is my order number here I placed the order over a week ago and have still yet to receive the device. Can you give me an update please. 

[Mod edit: Please do not post order numbers on the public board. Thanks!]

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Luke2208 

You can track your order below. I suggest you remove the order number for security as this is a public forum.

https://ee.co.uk/help/orders

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Katie_B
EE Community Support Team

Hello @Luke2208

Thanks very much for ordering with us.

What device did you go for?

If you purchased a mobile phone, please could you provide me with the colour and memory size so I can check our stock.

Katie