Order still not dispatched

Luke2208 · ‎15-11-2024

********** Hi there this is my order number here I placed the order over a week ago and have still yet to receive the device. Can you give me an update please.

[Mod edit: Please do not post order numbers on the public board. Thanks!]

Northerner · ‎15-11-2024

Hi @Luke2208

You can track your order below. I suggest you remove the order number for security as this is a public forum.

https://ee.co.uk/help/orders

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Katie_B · ‎15-11-2024

Hello @Luke2208.

Thanks very much for ordering with us.

What device did you go for?

If you purchased a mobile phone, please could you provide me with the colour and memory size so I can check our stock.

Katie