If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Placed order over the phone on 19th September. It's now the 27th September and there is no sign of the new SIM card through the post. The link on the email to 'track your order' takes me to a page that says 'sorry, you can't track this order type jus...
Tracking information is saying timed out on EE appNo other information received from either EE or DPD other than confirmation email of orderEE chat was no use in helping me and the wait for a call back 2.5 hoursTried calling EE but got cut off after ...
Hi, I have placed an early upgrade order over phone by calling 150 on one of my existing contracts. Order for iPhone 16 Pro mobile and I received the order confirmation email. I received text from DPD next day stating my order was delivered to the st...
I just paid £30 for pay monthly and my money have been taken out and I’ve got no conformation about my order
I recently placed an order for the Apple Watch Ultra 2, I ordered it on the phone with an advisor, who told me that my order would be at the store at the weekend, the latest being the Monday. Specifically no later than Monday 23rd September.It’s almo...
Hi I’m currently in China but I want to activate my EE card now and I have bought a pac of £15 for 50GB data but when I check my balance it shows that the balance is 0. And I still can’t receive any text messages or send any messages. Could you pleas...
¡Hola! Hace 4 días solicité una eSIM por la web, pero aún no me ha llegado nada a casa!! Transferí mi número a EE pero aún no sé cómo activar mi servicio. Ayuda por favor
Helo, Fy enw I Yw Diaz, rwy'n Dod O Kazakhstan, nid wyf yn gwybod saesneg a Chymraeg, heddiw ar fedi 27 am 01:09 trwy eich gwefan roeddwn I eisiau cysylltu tariff diderfyn am 35 bunnoedd, tynnwyd yr arian o fy nghyfrif, ac nid yw'r tariff wedi newid ...
Just ordered handset took the upfront payment out my bank Yet order not appearing in my order or no email with contract. What’s happened here?
I have the same! up until today it was showing as EE or DPD will inform me when my delivery is due, now… same as you. I’m expecting them to say “it never went through” or that it got cancelled, Despite paying £150 upfront on the 13th at like 1:0...
