Order

Steven65183
Visitor

‎01-12-2024 07:42 PM

Hi, I placed an early upgrade order yesterday evening, I received the order being processed email but I can’t find it on the tracking section of the website.  

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎01-12-2024 08:05 PM

Hi @Steven65183 

Read here:

https://ee.co.uk/help/orders

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chris_S
EE Community Support Team

‎02-12-2024 08:34 AM

Hi @Steven65183 Some great advice from @Northerner there, that's a great site to look at.

If you'd like one of our guides to look into your order for you to see if there are any updates, I'd recommend giving us a call on 150 from an EE phone, or 07953 966 150 from any other phone.

You can find a link to our contact us page here Contact Us | Help & Support | EE

Chris S