DPD delivery

[masterp099]

Me and my wife ordered some stuff from EE, whereas she got a 4 digit pin for delivery whereas my parcel didnt required it. why was that? why I  didnt need a code?

[Lesley_W]

Hi @masterp099 

Welcome to our community.

The requirement for a PIN can vary due to device value and the kind of order it is (upgrade or new line).

Hope this helps.

Lesley