If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Further to the recent scam attempt (fully reported) I have checked my account and found orders for a phone, broadband and a sim. I have not ordered these and have no order numbers or emails about deliveries. There seems to be no option to cancel th...
I have ordered headphones 3 days ago and it hasn't despatched yet.
Ordered a new line and device about 6 weeks ago i knew the device would be at least 30 day to arrive. Since the 6 of this month the new line has been active but I have still not received the phone I ordered with the new line and the 1st bill is now d...
Dear EE I will chek new phone but my credit is 0 and i will chek ee apps with phone and sim i will pay EE 30 pounds but not refund in my account and EE servic cancel order text me. So please EE refund my payment 30 pound and cancel my order
Does anyone know when the SONY WH-1000XM4 will be back in stock and dispatched?I’ve ordered them and have a order acknowledgement but nothing further and the money has come out of my account. I looked online today and they were available at a higher ...
yesterday i buy online and pay some of money through online transction i dont get any update i just get trck ref no and i try to track the order but order was not seen . whats the problem i attached voucher and order record and message
I ordered a pair of AirPods Pro 2nd gen , and I have been waiting for a while , the order still says awaiting for processing. I have tried calling the customer service but they are saying they can’t help, what do I do now as the customer service on t...
Hello, can I get some help please with my order.I pre-ordered the PlayStation 5 Pro with additional Edge controller. It was delivered today but the extra controller in the box is a regular DualSense controller, not the DualSense Edge!I need this reso...
I placed an order for a TV via ee.co.uk and added this onto my mobile subscription as a pay monthly for 11 months and this was on 12th November. I've heard nothing else since then, and I can't seem to track the order at all, nor does it appear in my ...
Hi, On 3rd of October I chose one of the Xbox Series X bundle with £70 EE game card voucher. I received my console, but I haven't received my voucher through the text. Also I've bought PS5 bundle with 24 months of PSPlus and another £70 EE game cars ...
